Michelle: Private Client

Background
Michelle became a client at gpfm four years ago, at which time she had very sadly lost her husband. As he had always handled the finances, Michelle felt she needed guidance and luckily, she found what she was looking for with gpfm.

At first, Michelle was working with Simon, one of the directors, but when she came in with this particular issue, Emma, one of the firm’s financial planners, took over the case.

Key Challenges
Michelle worked for two different companies between 1991 and 2014 and amassed two separate pensions which she had not yet taken benefits from. As she no longer had a next of kin, Michelle wanted to be able to leave the capital sum to various family members and friends in the event of her death. This was not a feature available within the scheme that she currently had.

Emma worked closely with Michelle to ensure all her needs were met and that they found the right solution for her.

Solution
Emma advised Michelle and secured the best solution for her to make sure she, as well as her beneficiaries were taken care of. The pensions were amalgamated, which made the administration of the pension for Michelle a lot easier. It also enabled Michelle to take the income she required when she wanted.

Quote from the client
The most important thing for Michelle was to feel taken care of. When her husband passed, she was devastated and her contact with first Simon, and then Emma, made her feel reassured.“They can’t do enough for you and a lot of companies aren’t like that. You’re not just a number to them. gpfm are like a family and they always pick up the phone.”

About gpfm
gpfm are an independent financial planning company dedicated to the provision of personal, professional and objective-driven advice for our clients. We have been awarded the Chartered Financial Planners title by the Chartered Insurance Institute for offering high quality, independent and informed advice that meets the needs of our clients.

If you are seeking financial planning advice, get in touch with us today at enquiries@gpfm.co.uk or call 01992 500 261 now, and see how we can help address your financial future.